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Building a high-performance retail strategy

To help the Maison de Haute-Parfumerie conquer the world.

Date

2024

sector

Retail

customer

Amouage

rental

International

Expertise

Strategy

Design

THE CHALLENGE

Turning retail into a high-performance asset

both in terms of business and image.

How can we ensure that the network thus created fulfills its objectives? What is the function of this touchpoint in an increasingly rich brand ecosystem and customer journey? How can we make retail a high-performance asset in terms of both business and image?

OUR SOLUTION

Feeling, discovering and sharing are now the prerequisites of a luxury boutique experience. The aim is to experience a sensory journey to the heart of the company's inspirations, where the architecture, materials and discovery path appeal to everyone's emotions and senses.

Added emotional value

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the concept

Collectible experiences

Work on retail as a medium. Make each new store a strong, impactful statement, and create destinations.

The Omani house offers a unique story for each boutique opening, reinforcing its brand myth through expansion. The Eclipse in Oman, the Rose Harvest in Dubai, the Sunset in the USA, and soon new chapters in China and Europe illustrate this "Collectible experience" approach, where each boutique offers a singular, non-replicable experience. To maintain appeal and encourage repeat visits, retail must be programmed with renewable devices: narrative window displays, interactive objects, themed counters or immersive spaces. Amouage creates exclusive video and audio content for each boutique, renewing the experience and enriching the customer journey with new entry points into the brand universe.

Reflection on the experience is too often linked to the search for an aesthetic effect rather than added emotional value.

Renaud Salmon, Chief Creative Officer at AMOUAGE

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Our belief

Retail as a media

In a saturated and costly media space, stores represent an opportunity for brand messages to emerge.

Discover our conviction

Amouage
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Amouage

Deploy an activation in several sequences

To support the launch of Guidance 46 in several key markets

Louis XIII
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Louis XIII

Turning an activation into an engagement opportunity

As part of the EOY 2024 limited edition, create an engaging animation concept and a complete discovery/testing/personalization trail.

The Balvenie
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The Balvenie

Increase brand desirability

Showcase product excellence through a progressive exploration of brand expertise.

Amouage
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Amouage

Deploy an activation in several sequences

To support the launch of Guidance 46 in several key markets

Boucheron
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Boucheron

An invitation to celebrate a House icon in store

Echo the four international pop-ups with a store-wide activation. Develop an ecosystem of assets to offer an immersive and surprising experience.

Louis XIII
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Louis XIII

Turning an activation into an engagement opportunity

As part of the EOY 2024 limited edition, create an engaging animation concept and a complete discovery/testing/personalization trail.