Join a dynamic and creative team
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The agency creates engaging, innovative and memorable places and experiences for major brands in a wide range of sectors, from cosmetics (Coty and L'Oréal groupe), to luxury brands (Cartier, Fred...) and consumer brands (Chevignon, Samsonite group, Orange, IQOS).
The Agency's super-plus?
Premises in the 18th arrondissement, the opportunity to join one of Héroïne 's committees: party committee, superpowers, A.I., and a luncheon voucher card.
Year of creation
2020
Sector
Strategy, Design, Retail Education
location
Paris
Collaborators
20+
What we are looking for
Each associate will be called upon to be, at his or her level, one of the actors of change
curiosity
creativity
collaboration
This strong expansion is accompanied by a true entrepreneurial culture and team spirit.
At Héroïne, creative profiles and consultants evolve in a pleasant environment and a close-knit team, and work hand in hand on a daily basis.
Junior Brand Experience Strategic Planner
Internship
As part of its development, Héroïne is offering an end-of-study internship with a view to future recruitment. As a Brand Experience Junior Strategic Planner, you will have the opportunity to join our Strategic Planning team and be supported on a day-to-day basis throughout the duration of your internship by an experienced strategic planner.
You want to:
- Analyze the most inspiring trends, brands and sectors, in France and internationally
- Learn and master the customer experience
- Contribute to reflection on brand experience issues
- To be in daily contact with creative people
Then this course is for you!
YOUR MISSIONS :
As part of the strategic support provided to our customers, on the projects for which the agency is commissioned, and in collaboration with the other departments of the agency (Brand Experience Consultants, Creative) you will contribute to :
- Analysis and understanding of brands and their platforms, auditing and benchmarking their competitive environment
- Gathering insights through interviews and desk research
- Identifying and understanding targets, and creating personas
- Strategic recommendations
As part of the development of the agency's vision and outlook, the strategic planning department identifies and deciphers trends, brand initiatives and consumer behavior in the luxury, design, experience and retail sectors. Part of your time will be dedicated to supporting the more experienced strategic planners in this mission in order to :
- Nourish the agency's content strategy and enable it to speak out regularly on its various communication channels.
- Inspire teams Héroïne with relevant and innovative insights.
- Create content that will proactively contact the agency's prospects and customers, arousing their interest to generate new opportunities.
THE HERO(IES) WE'RE LOOKING FOR:
Super-skills :
- Master 2, business schools, IEP(...) - End-of-studies internship with a view to employment at the end of the internship period (unfortunately no gap year internship for this offer).
- Curiosity about customer experience, branding and design, and the luxury sector
Super-powers :
- Fluent French and excellent written and spoken English
- Proficiency in the use of Microsoft Office and Keynote tools
- Aesthetic and graphic sensitivity
- Intellectual curiosity & creativity
- Ability to analyze and summarize
WHICH MAKES THIS POSITION UNIQUE:
Working for major brands in a creative environment
Assignments and a level of autonomy adapted to your progress during the course
Prospects of permanentemployment at the end of your internship
THE AGENCY'S SUPER-PLUS :
- Premises based in Paris, 18th arrondissement
- The opportunity to join one of Héroïne ' s committees: party committee, superpowers committee, AI committee, etc.
- Luncheon vouchercard
6-month internship starting in the first half of 2025
If you're motivated, curious and ambitious, we can't wait to meet you! Please send your application and cover letter to recrutement@heroine.paris
Internship
Brand Experience Strategic Planner
CDI
To support its development and strengthen its team, Héroïne is looking for a Brand Experience Strategic Planner on a permanent contract.
YOUR MISSIONS :
As part of the strategic support provided to our customers, on the projects for which the agency is commissioned, and in collaboration with the other departments of the agency (Brand Experience Consultants, Creatives) you will be in charge of :
- Analysis and understanding of our customers' brands and platforms, auditing and benchmarking their competitive environment
- Gathering insights through interviews and desk research
- Identifying and understanding targets, and creating personas
- Identification of issues and challenges to be met, and definition of plans of attack in response to the brief.
- Defining, writing and arguing experience concepts
- Designing and presenting strategic recommendations
As part of the development of the agency's vision and outlook, you will contribute to the identification and deciphering of trends, brand initiatives and consumer behavior in the luxury, design, experience and retail sectors in order to :
- Nurture the agency's content strategy and enable it to speak out regularly on its various communication channels.
- Inspire teams Héroïne by providing them with relevant and innovative insights.
- Create content that will proactively contact the agency's prospects and customers, arousing their interest to generate new opportunities.
THE HERO WE'RE LOOKING FOR:
Super-skills :
- 1 or 2 years' agency experience in a strategic planning department
- Knowledge of the luxury goods, retail and/or customer experience sectors appreciated
Super-powers :
- Fluent written and spoken French and English
- Advanced mastery of Microsoft Office and Keynote tools
- Aesthetic and graphic sensitivity
- Curiosity and creativity
- Oral and interpersonal skills
- Ability to analyze and synthesize
- Genuine team player within the agency, in collaboration and co-construction
THE AGENCY'S SUPER-PLUS :
- Premises based in Paris, in the heart of the 18th arrondissement
- The opportunity to join one of Héroïne ' s committees: party committee, superpowers committee, AI committee, etc.
- Luncheon vouchercard
To apply, send your CV and covering letter to: recrutement@heroine.paris
CDI
Brand Experience Consultant
CDI
As part of its expansion and to strengthen its team of consultants, Héroïne is looking for a Brand Experience Consultant on a permanent contract.
YOUR MISSIONS :
As a Brand Experience Consultant, you will contribute to the management and coordination of several projects, from methodological and budgetary recommendations to the definition of the experience strategy and delivery of deliverables. Supervised by a Senior Brand Experience Consultant, your missions will include the following dimensions:
- Consulting & Marketing :
o Participate in the design of the customer experience through the prism of the R.O.X.TM method: customer journey, zoning and experience specifications.
o Carry out retail audits: identify the competition, carry out field visits and R.O.X.TM rating, analysis reports, write up summaries.
o Contribute to the realization of strategic recommendations
- Commercial relations
o Manage customer relations to ensure customer satisfaction: listen to and gather information on needs, respond to requests and keep customers informed in a responsive manner.
o Design, defend and negotiate sales proposals
- Project Management :
o Organize the various stages of a project, ensuring that they run smoothly and on schedule, both internally (organize meetings, share new project information, write up minutes, etc.) and with our customers (organize exchange sessions, request information, etc.).
- Financial Management :
o Draw up quotations and follow the invoicing process
- Management
o Contribute to the recruitment and management of trainees
THE HERO WE'RE LOOKING FOR:
Super-skills :
- 1 to 2 years' experience in marketing and communications
- Knowledge of the luxury goods, retail and/or customer experience sectors
Super-powers :
- Fluent written and spoken French and English
- Advanced mastery of Microsoft Office and Keynote tools
- Aesthetic and graphic sensitivity
- Rigor and organization
- Flexibility, autonomy, versatility
- Oral and interpersonal skills
- Ability to analyze and synthesize
- Genuine team player within the agency, in collaboration and co-construction
THE AGENCY'S SUPER-PLUS :
- Premises based in Paris, in the heart of the 18th arrondissement
- The opportunity to join one of Héroïne ' s committees: party committee, superpowers committee, AI committee, etc.
- Luncheon voucher card
To apply, send your CV and cover letter to: recrutement@heroine.paris
CDI
New Business Project Manager
Internship
As part of its development, Héroïne is offering a New Business Project Manager internship. You'll have the opportunity to work alongside the consulting team and one of the agency's founders.
You want to:
- Contribute actively to the development of a company
- Identify new opportunities through your research and analysis
- Initiate and help develop relationships with potential new customers
- Work in a highly creative and dynamic environment
Then this course is for you!
YOUR MISSIONS :
- Identify opportunities: monitor target markets, trends and economic news
- Identify prospects: in-depth analysis of identified brands, their ecosystems and competition, identification of key positions and contacts
- Produce summary documents
- Preparing actions and meetings, proposing innovative approaches
- Monitor and update action management tools (listings, mailings, agency cases, etc.).
THE HERO WE'RE LOOKING FOR:
Super-skills :
- Master 1 or 2, business school, design school, communication school (...) end-of-studies internship with a view to employment at the end of the internship period (unfortunately no gap year internship for this offer).
- Keen interest in current affairs and issues in retail, luxury goods, design and customer experience
Super-powers :
- Fluent French and excellent written and spoken English
- Proficiency in the use of Microsoft Office and Keynote tools
- Aesthetic and graphic sensitivity
- Rigor and organization
- Good analytical and synthesis skills
- Daring and determination
- A thirst for learning, dynamism and agility
WHICH MAKES THIS POSITION UNIQUE:
- Working in a creative environment
- To be in contact with great Houses and beautiful brands
- Assignments and a level of autonomy adapted to your progress during the course
Internship
Junior Brand Experience Consultant
Internship
As part of its development, Héroïne is offering an end-of-studies internship with a view to future recruitment. As a Junior Brand Experience Consultant, you will have the opportunity to join our team of consultants.
You want to:
- Learn and master all aspects of the Experience
- Contribute to reflection on the most inspiring brand experience issues
- To be in daily contact with creative people
- Monitor projects from brief to implementation
Then this course is for you!
YOUR MISSIONS :
Acting as a real conductor within the agency and with our customers, you'll help coordinate the projects you're assigned to, following them through from briefing to delivery. Your tasks will include :
Consulting & Marketing :
o Participate in the design of the customer experience through the prism of the R.O.X.TM method: customer journey, zoning and experience specifications.
o Carry out retail audits: identify the competition, carry out site visits and R.O.X.TM rating, analysis report, write up summaries.
o Contribute to the realization of strategic recommendations
Commercial relations
o Contribute to customer relationship management to ensure customer satisfaction: listen and gather information on needs, respond to requests and keep customers informed in a responsive manner.
o Contribute to the design of sales proposals
Project and Financial Management :
o Organize the various stages of a project, ensuring that they run smoothly and on schedule, both internally (organize meetings, share new project information, write up minutes, etc.) and with our customers (organize exchange sessions, request information, etc.).
o Draw up quotations, follow the invoicing process
THE HERO(IES) WE'RE LOOKING FOR:
Super-skills :
- Master 2, business schools, IEP (...) - end-of-studies internship with a view to employment at the end of the internship period
- Curiosity about customer experience, branding and design, and the luxury sector
Super-powers :
- Fluent French and excellent written and spoken English
- Aesthetic and graphic sensitivity
- Rigor and organization
- Flexibility and adaptability to work with multidisciplinary teams and on different brand issues
WHAT MAKES THIS COURSE UNIQUE:
- Work with leading brands in a creative environment
- Assignments and a level of autonomy adapted to your progress during the course
6-month internship starting in the first half of 2025
Internship