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Join a dynamic and creative team
jobs
At Héroïne, we imagine our customers'
brand Experience strategy, create a customer journey with dedicated devices, and train in-store teams!
From beauty to wines and spirits, not forgetting watchmaking and jewelry, the Agency supports brands such as Cartier, CHANEL, Chloé, Hermès and Moët & Chandon.
The Agency's super-plus?
Premises in the 18th arrondissement, the opportunity to join one of Héroïne 's committees: party committee, superpowers, A.I., and a luncheon voucher card.
Year of creation
2020
Sector
Strategy, Design, Retail Education
location
Paris
Collaborators
20+
What we are looking for
Each associate will be called upon to be, at his or her level, one of the actors of change
curiosity
creativity
collaboration
This strong expansion is accompanied by a true entrepreneurial culture and team spirit.
At Héroïne, creative profiles and consultants evolve in a pleasant environment and a close-knit team, and work hand in hand on a daily basis.
Unsolicited application
At Héroïne, we love a bold spirit.
Do you think you have an idea or a talent that could give our projects a boost?
Send us an unsolicited application with your portfolio/CV and tell us why we'd make a legendary duo!
We look forward to meeting you.
Brand Experience Strategic Planner
CDI
To support its development and strengthen its team, Héroïne is looking for a Brand Experience Strategic Planner on a permanent contract.
YOUR MISSIONS ? As part of the strategic support provided to our customers, on the projects for which the agency is commissioned, and in collaboration with the agency's other departments (Brand Experience Consultants, Creatives) you will be responsible for :
o Analysis and understanding of our customers' brands and platforms, auditing and benchmarking their competitive environment
o Gathering insights through interviews and desk research
o Identifying and understanding targets, and creating personas
o Identification of issues and challenges, and definition of plans of attack in response to the brief.
o Defining, writing and arguing experience concepts
o Development and presentation of strategic recommendations
You will contribute to the identification and deciphering of trends, brand initiatives and consumer behavior in the luxury, design, experience and retail sectors in order to :
o Feed the agency's content strategy and enable it to speak out regularly on its various communication channels.
o Inspiring teams Héroïne by providing them with relevant and innovative insights.
o Create content that will proactively contact the agency's prospects and customers, arousing their interest to generate new opportunities.
Your Super-skills :
o 1 or 2 years agency experience in a strategic planning department
o Knowledge of the luxury goods, retail and/or customer experience sectors appreciated.
Your Super-powers :
o Fluent written and spoken French and English
o Advanced mastery of Microsoft Office and Keynote tools
o Aesthetic and graphic sensitivity
o Curiosity and creativity
o Ability to analyze and summarize
o Genuine team player within the agency, in collaboration and co-construction
To apply, send your CV and covering letter to: recrutement@heroine.paris
CDI
Brand Experience Consultant
CDI
As part of its expansion and to strengthen its team of consultants, Héroïne is looking for a Brand Experience Consultant on a permanent contract.
YOUR MISSIONS ? As a Brand Experience Consultant, you will contribute to the management and coordination of several projects, from methodological and budgetary recommendations to the definition of the experience strategy and delivery of deliverables. Supervised by a Senior Brand Experience Consultant, your missions will include the following dimensions:
Consulting & Marketing
o Participate in the design of the customer experience through the prism of the R.O.X.TM method: customer journey, zoning and experience specifications.
o Carry out retail audits: identify the competition, carry out field visits and R.O.X.TM rating, analysis reports, write up summaries.
o Contribute to the realization of strategic recommendations
Commercial relations
o Manage customer relations to ensure customer satisfaction: listen to and gather information on needs, respond to requests and keep customers informed in a responsive manner.
o Design, defend and negotiate sales proposals
Project Management
o Organize the various stages of a project, ensuring that they run smoothly and on schedule, both internally (organize meetings, share new project information, write up minutes, etc.) and with our customers (organize exchange sessions, request information, etc.).
Financial Management
o Draw up quotations and follow the invoicing process
Management
o Contribute to the recruitment and management of trainees
Your Super-skills :
o 1 to 2 years' experience in marketing and communications.
o Knowledge of the luxury goods, retail and/or customer experience sectors
Your Super-powers :
o Fluent written and spoken French and English
o Advanced mastery of Microsoft Office and Keynote tools
o Aesthetic and graphic sensitivity
o Rigor and organization
o Flexibility, autonomy, versatility
o Oral and interpersonal skills
o Ability to analyze and synthesize
o Genuine team player within the agency, in collaboration and co-construction
To apply, send your CV and cover letter to: recrutement@heroine.paris
CDI
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